16Oct

Switchboard/ Receptionist Operator

Candidate Key Performance Outputs

  • Answering and screening of incoming calls in a professional manner, upholding the client’s image when dealing with clients, visitors, staff and consumers on the telephone and in person at the reception area.
  • Courier services and mail is managed timeously and professionally with no errors made
  • Ad hoc duties are completed as and when required within the given time frame
  • Ensures workstation is manned and operational in compliance with client required hours of operation
  • Complies with site specific client processes and procedures

 

Candidate Requirements/Experience

  • Matric (Senior Certificate)
  • Certificate In Switchboard and Reception Management
  • Reception and Switchboard Management
  • General Administration
  • MS Office
  • 1 – 2 years relevant experience in reception and switchboard management
  • 1 – 2 years admin assistant or secretarial experience

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

13Oct

Personal Assistant

Candidate Key Performance Outputs

  • Effectively plan and schedule manager’s activities to continuously improve quality and service delivery within area
  • Act responsibly with work related resources to contribute to cost containment
  • Continuously assess own performance, seek timely and clear feedback and request development where appropriate
  • Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
  • Deliver on contracted performance objectives according to set procedures and agreed service level agreements
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
  • Build and maintain stakeholder relationships

 

Candidate Requirements/Experience

  • Grade 12
  • Post Matric
  • 3 Years working experience
  • Microsoft office suite

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

01Oct

Office/ Switchboard Operator

Candidate Key Performance Outputs

Operating of the switchboard, including answering calls, taking messages and general reception.
Attending to bulk mailing and social media campaigns.
Inviting and confirming attendees for show houses.
Manage general and service inquiries.
General office assistance.
Arrange meetings and manage diaries.
Booking of meeting rooms.
Maintaining a high level of customer service.
Keeping reception area neat and tidy.

Candidate Requirements/Experience

Grade 12
Experience with operating a switchboard
Administrative support
Bilingual
Great communication and interpersonal skills
Excellent telephone etiquette
Attention to detail
Computer literate
Presentable and professional

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

29Sep

Office and Filing Clerk

Candidate Key Performance Outputs

  • Filing including but not limited to: Invoices, POD’s, Creditors etc.
  • Border Documents – Correspond with customers for border documents and update spreadsheet accordingly.
  • Answering phone calls, assisting clients on incoming calls, diverting calls to correct employee, taking, and delivering messages to employees.
  • Processing invoices for delivery.
  • Processing invoices for walk-in customers.
  • Send and retrieve customer details form and update QuickBooks accordingly.
  • Assisting with Invoices and orders
  • Price confirmation and double checking on packing slip before converting to invoice.
  • Cash-up and cash deposits

 

Candidate Requirements/Experience

  • Min 3 years’ experience in Front Office / Reception / Internal Sales / Administration or supporting the administrative function.
  • Experience on Sage beneficial.
  • Experience on MS Excel essential.
  • Tertiary degree qualification beneficial.
  • Strong mathematical / statistical bias.
  • Excellent communicator to all levels of an organization.
  • Well disciplined, structured thinker, with exceptional work ethic.

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

29Sep

Support/ Filing Administrator

Job Duties/Responsibilities will include:
Review and evaluate customer applications
Verify and update all customer details onto the system
Review and assess customers affordability and credit worthiness
Offer debit order option with every customers’ call
Capture 30 Orders per hour

Maintain customer services
Ensure a polite, friendly, and professional confirmation service is offered to all customers and external stakeholders
Improve overall customer experience and service delivery statistics

Quality control
Ensure the accurate capturing of customer account details onto the system
Follow company processes accurately to ensure quality of service delivery

Administration and reporting
Ensure the accurate completion of time sheets on a daily basis
Ensure all verification documents are completed and approved within the required timeframes
Provide daily/weekly/monthly reports as per business requirements

Provide relief services
Provide relief work in other operational departments in order to meet business requirements and customer needs – when required

 

Candidate Requirements/ Experience:
Grade 12/matric or equivalent
MS Office (Word, Excel, PowerPoint and Outlook)
One year experience in office administration and/or a data capturing preferably in a contact centre environment
Clear understanding of an operational contact centre environment

Attribute and behaviours
Positive and energetic
Managing work and time to meet the required deadlines
High attention to detail and accuracy
Proactive and operates with a sense of urgency
Ability to work alone and in a team
Excellent communication skills
Strong planning  and organizing skills
Methodical in approach and adaptable to change
Ability to work well under pressure within a team as well as independently
Strong time management skills and ability to plan ahead
Excellent communication skills and ability to work well with a variety of people communicating across all business lines
Positive and dynamic leader who mentors and leads

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

22Sep

Operations/ Admin Clerk

Candidate Key Performance Outputs

  • Company operations and admin support
  • Create and implement appropriate policies and procedures as required to streamline processes and ensure efficiency
  • Drive adherence to policies and procedures
  • Co-ordinate all HAUS stocktakes
  • Administrative and secretarial support to National Sales Director
  • Local and international travel bookings, transport, accommodation and arrangements in accordance with policy
  • General office administration and filing 
  • Stock management – implement and support stock control procedures
  • Ensure all stock management policies and procedures are adhered to
  • In conjunction with Facilities manager, co-ordinate all Inland property maintenance
  • Support company and legislative compliance and streamline company processes

 

Candidate Requirements/Experience

  • National senior certificate
  • Relevant certificate/diploma
  • Own reliable transport with valid driver’s license
  • 3 years’ experience in relevant industry
  • MS Office, advanced Excel, general administrative duties, Report generating, database/records management, events and travel coordination, equipment and facilities management

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

10Sep

Switchboard Operator/ Administrator

Candidate Key Performance Outputs

Operate the switchboard for all incoming calls and manage the reception area for visitors and deliveries.
Answer switchboard calls, take messages, and distribute them to the appropriate personnel.
Welcome visitors in the reception area.
Issue job numbers and open files, updating job numbers in the computer system.
Handle all filing related to the reception area.
Schedule meetings on the Outlook Calendar.
Archive files as needed.
Assist Project Managers and other staff with typing documents and creating spreadsheets.
Arrange courier services as required.
Support other administrative staff with overflow work.
Organize kick-off meetings for projects.
Take minutes and follow up on outstanding tasks from kick-off meetings.
Prepare quotes using the accounting system.

 

Candidate Requirements/Experience

Matric qualification.
A qualification in Finance or Administration.
Computer literate (Windows, Word, Outlook, and Excel – intermediate level).
Strong communication and administration skills.
Attention to detail.
Good numerical skills.
Ability to cope with pressure.
Experience working in construction or contractor offices is beneficial.

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

26Aug

Office/ Finance Clerk

Candidate Key Performance Outputs

Provide an efficient warm and welcoming introduction to all customers entering the show room/office or calling on the phone to promote a positive professional image of the company
Answering, screening, and forwarding calls in a timeous and professional manner
Dealing with customer queries / complaints / orders and ensuring that their needs are met
Managing the leads list and allocating to the Sales Representatives
Manage Petty Cash, reconcile and report to my finance department
Ensure all necessary slips/invoices are sent to my finance department in a timeous manner with the correct billing address
Filing, Scanning through emails to staff and clients

 

Candidate Requirements/Experience

Matric
Proficient in Word and Excel
Minimum 1 – 2 years in similar role

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

07Aug

Executive PA

Candidate Key Performance Outputs

  • Screen and direct phone calls and distribute correspondence
  • Handle requests and queries appropriately
  • Manage diary and schedule meetings and appointments
  • Complete the necessary spreadsheets and/or reports
  • Recruit staff where necessary for the manager’s department

 

Candidate Requirements/Experience

  • Grade 12
  • Post Matric qualification
  • Knowledge of office management systems and procedures
  • MS Office and English proficiency
  • Outstanding organizational and time management skills
  • Ability to multitask and prioritize daily workload
  • Excellent verbal and written communications skills

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

04Aug

Secretary

Candidate Key Performance Outputs

  • successful candidate will be responsible to serve as the secretary/administrator to the Company Directors.
  • Answering and screening of telephone calls.
  • Typing/compiling of memorandums and presentations.
  • Execute office and general administrative duties.
  • Manage filing and electronic documents tracking system.
  • Maintain diary and manage appointments.
  • Acknowledge receipt of documents.
  • Record and issue minutes.
  • Make all travelling arrangements.

 

Candidate Requirements/Experience

  • Grade 12/Senior Certificate.
  • Knowledge in administration/secretariat.
  • Good communication and interpersonal skills.
  • Computer literate with an excellent understanding of windows.
  • MS Word, Excel, Outlook and PowerPoint.
  • Ability to work under pressure and willingness to work overtime.

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

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