Candidate Key Performance Outputs
- Oversee guest rooms, public areas, laundry/valet, and uniform room operations
- Drive cleanliness, presentation, and design integrity across all spaces
- Monitor labour costs, productivity, and scheduling to align with financial targets
- Manage stock control, forecasting, and inventory reporting within budget guidelines
- Track and control departmental budgets, invoices, and cost efficiencies
- Prepare monthly and quarterly reports on stock usage and financial performance
- Support preventative maintenance programs in collaboration with Engineering
- Address guest concerns promptly and professionally
- Assist with renovations, refurbishments, and décor programs
Candidate Requirements/Experience
- Grade 12
- Proven experience in a luxury hotel housekeeping leadership role
- Strong financial acumen – budgeting, forecasting, stock management, reporting
- Solid understanding of luxury quality assurance standards
- Exceptional attention to detail and organisational skills
- Confident leader with strong coaching and communication ability
If you have not been responded to within 21 days of the closing date please accept that your application was not successful.
