Hospitality

Job Duties/Responsibilities will include:
–Ensure the restaurant’s preparation is thorough and stocks are full before opening and throughout their shifts
-Perform all ordering, serving and billing tasks accurately, accordingly to the restaurant’s standards
-Assist in the management of the well equipped kitchen, strictly adhering to all health and safety regulations, and reporting equipment breakages promptly
-Perform adhoc tasks professionally as requested by restaurant management, including room service, bar tenders and banqueting functions
-Prioritise all aspects of customer service
-Work as part of a team and individually to deliver high quality standards consistently and accurately.

Candidate Requirements/ Experience:
-Grade 12
-Good verbal and written skills in English, numeracy skills – all NQF level 4
-Computer skills and previous service and/or food preparation experience would be an advantage
-At least 2 years’ experience in similar role

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

Candidate Key Performance Outputs

• Act as the face of the hotel, welcoming and assisting guests at the front desk.
• Oversee booking systems and ensure all information is accurate and up-to-date.
• Respond promptly to guest inquiries, resolve issues efficiently, and maintain guest satisfaction.
• Maintain an organized front desk by filing documentation and handling correspondence.
• Assist in training new reception staff as needed and promote a collaborative work environment.

Candidate Requirements/Experience

• Grade 12 or equivalent
• Bachelor’s degree in Hospitality or related field preferred
• Computer proficiency Familiarity with hotel management software and MS Office.
• Multilingual skills Ability to communicate in multiple languages is advantageous.
• Exceptional communication skills Strong verbal and written communication skills.
• Customer-focused mindset Passionate about providing exceptional service to guests.

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

Candidate Key Performance Outputs

• To consistently offer professional, friendly and warm service.
• To understand how to operate all the equipment used in the outlet.
• To fully understand and follow the hotel’s recycling program and procedures.
• To actively participate in all health and safety procedures the entire hotel.
• To follow all of safety and sanitation policies when handling food and beverage.
• Carrying out any miscellaneous duties and responsibilities as requested by your manager pertaining to total quality service delivered in Restaurant.
• Follows Hotel’s telephone etiquette standards.
• Perform other duties, as and when required.

Candidate Requirements/Experience

• Grade 12.
• Proficient in the English language (verbal & written).
• Must be able to handle a multitude of tasks in an intense, ever-changing environment.
• Previous service experience an asset.
• Available to work night shift, weekends and/or holidays.
• Previous point of sale system experience an asset, but not required.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable.

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.