Full Time
Durban
Posted 4 months ago
Candidate Key Performance Outputs
- Follow up on client satisfaction after orders have been delivered
- Maintain a professional demeanour at all times, representing the company brand
- Manage office tasks such as filing, organizing, and updating records
- Manage enquiries and assist clients with their orders
- Taking of client orders both in person, via phone, and email
- Enter orders into the system and ensure accurate data entry
- Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines
- Coordinate delivery schedules with clients
- Ensure all necessary paperwork and invoicing are completed for orders being delivered
- Manage the process of tracking orders and ensuring timely deliveries
- Provide product information, respond to queries, and handle complaints efficiently and professionally
- Support sales team in preparing quotations, processing payments, and finalizing orders
- Maintain office supplies and ensure the workplace is well-organized
Candidate Requirements/Experience
- Matric, relevant tertiary qualifications highly advantageous
- Ability to work alone as other staff are often out on the road
- Self-managed with good timekeeping track record
- Proficient in MS Word and Excel
- Numerical accuracy and deadline orientated
If you have not been responded to within 21 days of the closing date please accept that your application was not successful.
Job Features
| Job Category | Admin and Office |
