Dispatch Clerk/ Administrator

Candidate Key Performance Outputs

• Capture all parcels to be dispatched onto courier software.
• Label parcels with tracking labels.
• Ensure service standards are met by coordinating logistics services, give proactive feedback.
• Maintain a safe and healthy work environment by following standards and procedures and complying with legal regulations.
• Identify and communicate improvement gaps and actively participate in solution finding.
• Release stock to client / driver once stock has been checked.
• Accurate dispatching of stock to clients and drivers.
• Interact with customers and ensure no customer complaints relating to order accuracy, damaged stock, delivery not on time, or stock availability.
• Maintain accurate records of courier and transport services used.

Candidate Requirements/Experience

• Grade 12.
• 2 years’ experience in Warehouse Administration.
• Experience with SAGE, Warehouse Management System (e.g. Granite).
• Strong administrative skills.
• Excellent communication skills – both written and verbal.
• Previous experience in a similar role with experience in dealing with transporters and courier companies
• Extensive knowledge on routes, areas, provinces used in courier services

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.