Dispatch Clerk/ Administrator

Candidate Key Performance Outputs

• Scheduling and Dispatching: Coordinate and assign [vehicles/personnel] to fulfill service requests, optimizing routes and schedules for efficiency.​
• Communication: Serve as the primary point of contact between clients, drivers, and other relevant parties, providing timely updates and addressing inquiries.​
• Record Keeping: Maintain accurate records of dispatch activities, service requests, and client interactions using
• Problem-Solving: Address and resolve any issues or conflicts that arise during dispatch operations, implementing solutions to prevent recurrence.​
• Compliance: Ensure all dispatch activities adhere to company policies, safety regulations, and legal requirements.
• Reporting: Generate and analyze reports on dispatch operations, identifying areas for improvement and implementing corrective actions.​

Candidate Requirements/Experience

• Grade 12 or equivalent; additional qualifications in logistics or administration are a plus.​
• Proven experience in dispatching, logistics, or a related administrative role.​
• Strong organizational and multitasking abilities. Excellent communication and interpersonal skills.​ Microsoft Office Suite.​ Ability to remain calm and make decisions under pressure.

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.