Call Centre Agent (Insurance )

Candidate Key Performance Outputs

• Outbound insurance sales calls to prospective customers strictly according to the insurance script
• Offering insurance products to leads/referrals telephonically using a Script
• Proactively contribute to the customer experience, campaign performance and drive targets
• Achieve own sales targets and objectives
• Be a productive team player, who is efficient, works structured and focused
• Adherence to Quality and Compliance processes/benchmarks to minimize business/conduct risk
• Adapt and change to fit in with changing business operational requirements
• To act professionally to ensure the interests of both the customer and Lewis are protected
• Accurately record and maintain information regarding products sold, follow product/system procedures
• Keep abreast of developments and trends in the financial services industry – self-learning
• Commitment to learning, training, product knowledge, and call Centre operation/system requirements

Candidate Requirements/Experience

• Minimum Grade 12 or a relevant NQF 4 qualification required,
• Recognized Sales / Marketing / Insurance Diploma/Degree preferred,
• FAIS Regulatory Exam (RE). RE5 for Representatives -preferred
• FAIS Fit and Proper on appointment

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.