Call Center Agent

Candidate Key Performance Outputs

• Book appointments for specialists with leads who have expressed interest in our services.
• Follow up with clients to confirm appointments and provide necessary information.
• Maintain a positive customer experience through effective communication.
• Handle inbound and outbound calls professionally.
• Achieve targets and earn performance-based incentives.

Candidate Requirements/Experience

• Matric
• Post Matric Qualification
• Excellent verbal communication and phone etiquette.
• Experience in handling inbound and outbound calls.
• Ability to work with client lists and manage booking processes.
• Goal-oriented and motivated to meet and exceed targets.

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.