12Feb
Full Time
Durban
Posted 9 months ago
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Candidate Key Performance Outputs

  • Open and maintain accounts as per standard operating procedure.
  • Conduct accurate ITC checks for accounts prior to approval.
  • Receive and allocate daily payments from customers to correct accounts.
  • Report customer complaints and irregularities to management.
  • Run weekly debtors age analysis reports for review by management.
  • Maintain record of all correspondence and discussions relating to customers.
  • Update and maintain accurate record of customer details on the master data.
  • Prepare and reconcile debtor’s accounts and resolve any outstanding queries.
  • Communicate monthly to each customer to collect outstanding debt.
  • Resolve disputes with customers and ensure all queries and enquiries on customer accounts are addressed timeously.

 

Candidate Requirements/Experience

  • Grade 12 – Matric or Senior Certificate and/ or a relevant Accounting Qualification
  • Minimum 1 – 2 years’ experience in debt collection environment
  • MS Office
  • Ability to work under pressure
  • Deadline driven
  • Trustworthy and honest
  • Self-motivated
  • Self management

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

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Job Features

Job CategoryFinance and Accounting

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