IT Systems Support

Candidate Key Performance Outputs

• IT Administration: Manage software licenses, IT assets, GSuite, Slack, VOIP phones, Twilio, and system performance reporting.
• Salesforce Administration: Assign and manage licenses, user configurations, and system troubleshooting.
• Desktop and Hardware Support: Install, configure, and maintain software/hardware, manage IT support tickets, and oversee compliance.
• Network Administration: Maintain internal networks, internet connectivity, access management, and supplier relationships.
• QMS Compliance: Ensure adherence to IT-related security and quality management processes.

Candidate Requirements/Experience

• Matric A+, N+, or equivalent technical qualification MCSE or similar certification
• 1 to 3 years in IT support, covering:
• Hardware and software troubleshooting (Windows, Mac OS, Office 365)
• Network services (DNS, SMTP, DHCP)
• Cloud service support
• Printer Troubleshooting
• Remote desktop support

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.