Full Time
Kempton Park
Posted 8 months ago
Job Duties/Responsibilities will include:
- Monitoring the hub performance by performing daily inspections
- Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
- Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
- Being point of contact for Customer Service and delivery hubs, ensuring query resolution
- Report generation, so that hubs and their franchisees are aware of their current performance
- Data capturing into the respective systems to ensure business and customers are up to date with deliveries
- Quality control of data
Candidate Requirements/ Experience:
- Matric (Grade 12)
- Relevant Diploma or Degree
- Ability to read and write in English and interpret written instructions
- Confidence in sharing information and providing feedback
- Solid communication
- Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
- Basic math skills and sound mathematical reasoning
- Must have an organised approach to task completion and great attention to detail
- Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
- Able to communicate with all levels of management
- Strong organisation skills
- Demonstrated ability to effectively complete work records with strong attention to detail.
- Ability to read and interpret data and draw valid conclusions
- Ability to work in a fast-paced environment
- Must be able to work weekends and overtime as required
If you have not been responded to within 21 days of the closing date please accept that your application was not successful.
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