Full Time
Durban
Posted 2 weeks ago
Candidate Key Performance Outputs
- Keeping track of travel and costs arrangements
- Correspondence with the travel agent, employees, and Head of Teams
- Ensuring that travel request forms and approvals are maintained and filed
- Interacting with clients and employees to determine their travel requirements, preferences, and budget constraints
- Advising clients and all employees on travel regulations, visa requirements, and insurance options
- Handling various administrative tasks, including preparing and maintaining travel records, purchase orders, invoices, and booking confirmations
- Developing and maintaining relationships with travel suppliers, such as airlines, hotels, and service providers
- Staying updated on industry trends, new travel destinations, and special offers to provide employees and the Office Manager with the most relevant and value-added advice
- Assisting employees with travel emergencies, changes, cancellations, and rebooking as required
Candidate Requirements/Experience
- Matric, relevant qualification in travel and tourism advantageous
- Minimum of 2-3 years of experience as a travel agent or coordinator
- Strong knowledge of domestic and international travel destinations
- Experience in online travel booking platforms, reservation systems, and ticketing procedures
- Multitasking, prioritizing and manage time effectively
- Attention to detail to ensure accuracy in bookings, itineraries, and travel documents
- Problem-solving skills to address travel-related issues and conflicts promptly
- Visa appointments and paperwork experience to a certain extent
- Microsoft Office Suite i.e. word, excel, PowerPoint and Visio – intermediate to advanced level of proficiency
If you have not been responded to within 21 days of the closing date please accept that your application was not successful.
Job Features
Job Category | Hospitality |