14Mar
Full Time
Durban
Posted 1 month ago

Candidate Key Performance Outputs

  • Book in all customer enquiries and quote requests on the enquiry log sheet, ensuring accurate processing at all times.
  • Always finalise enquiries as quickly as possible and expedite them where necessary, keeping customers updated on progress.
  • Obtain the best prices and availability from suppliers and ensure that customers’ orders are processed accurately with the correct items.
  • Follow up daily on delivery times and dates for all outstanding orders and prepare a weekly backorder report.
  • Process quotes in Pastel, follow up on outstanding quotes, and send them to customers promptly.
  • Maintain a strong relationship with transporters and logistics companies, ensuring timely deliveries.
  • Answer the phone in a friendly, courteous manner, always maintaining a helpful attitude.
  • Ensure shipping documentation is prepared accurately and that photos of each shipment are correct before leaving the company floor.
  • Keep log sheets updated accurately at all times and familiarise yourself with the physical items ordered and supplied.
  • Resolve customer queries promptly and ensure compliance with industrial relations procedures and company policies.

 

Candidate Requirements/Experience

  • Matric
  • A minimum of 3 years’ experience in a procurement clerk role or a related field is required.
  • Experience working on Sage Pastel 19.4.4.
  • Vehicle and valid Driver’s License.

 

If you have not been responded to within 21 days of the closing date please accept that your application was not successful.

Job Features

Job CategoryProcurement

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